There is so much to explore! We will be happy to help you before your visit to find the offers that you are particularly interested in and to plan a fantastic stay with you with exciting program items and culinary highlights.

Add highlights of your choice to your vehicle collection experience: From a private guided tour under the Autostadt Car Towers to vehicle handover in a VIP area, we have exclusive offers just for you. You can also combine the different elements any way you like.

You can take care of your first "to do" in advance at home: send us the necessary documents for a vehicle pick-up digitally before your visit.

Today is your big day! When you arrive at the Autostadt, we look forward to welcoming you and showing you the way to our "Abholerwelt". There you register, receive your tickets and all the information for your pick-up day.

It's time! You are logged in, have looked around and can't wait to finally see your dream car live for the first time. To do this, go to the customer center, the magical place of handover. Before that happens, you can also take a look at current Volkswagen models here or familiarize yourself with "We Connect" or take another deep breath in our waiting lounge before your name appears on the large display board and we accompany you to your new car.
Note: We Connect can only be set up on site if the person collecting the car already has a Volkswagen ID.

Take your first little trip on our driving experience "Ausfahrt". You drive directly from our customer center onto the protected test track. Here you can get to know your new car and familiarize yourself with its functions.